Customer Care Support – Executive / Manager

📞 Customer Care Support - Executive / Manager

📍 Location: Delhi / NCR
💰 Salary: Not Disclosed
📅 Posted: 30+ days ago
📌 Openings: 1

📝 Job Description

Csat System is hiring Customer Care Support Executives & Managers to handle customer interactions, account management, and software support. This role involves direct client communication, troubleshooting, and assisting in business development.

🔹 Key Responsibilities

✅ Handle customer care, support, and account management for software applications.
✅ Assist in direct sales and business development.
✅ Provide technical support and troubleshoot software-related issues.
✅ Maintain strong customer relationships and ensure high client satisfaction.
✅ Work on ERP, web development, and IT services support.
✅ Collaborate with internal teams to enhance customer experience and business growth.

🎓 Qualifications

🎓 Education: Any Graduate (Any Specialization) / MBA Preferred.
🛠 Experience: 1 - 6 years in customer care, account management, or software support.

🛠 Required Skills

🔹 Strong account management and customer support skills.
🔹 Knowledge of IT services, web development, and ERP software.
🔹 Proficiency in SQL, XML, and data analysis.
🔹 Good problem-solving and troubleshooting skills.
🔹 Excellent communication and interpersonal skills.

💡 Why Join Csat System?

🌟 Competitive salary based on experience and qualifications.
📈 Opportunity to work in a growing IT & Software Services company.
🤝 Work with dynamic teams and global clients.

📩 Apply Now & Start Your Career in Customer Care Support!

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