📢 Sr. Representative, Operations at Concentrix in Mumbai | Apply Now 🚀

🌟 Introduction:

Are you ready to elevate your career in Customer Service and Support? 🚀 Join Concentrix as a Sr. Representative, Operations in Mumbai and become part of a future-driven, global customer experience leader! 💼
If you’re passionate about customer service excellence and thrive in high-performance environments, this opportunity is calling your name. 📞
👉 Explore more exciting roles on our Job Search Page

🔥 Why Choose Concentrix?

Concentrix is a global powerhouse in customer experience solutions, known for innovation, diversity, and operational excellence. As a Sr. Representative, you’ll be a crucial part of delivering service that exceeds expectations. 🌍

We offer:

• 💸 Competitive salary and performance-based incentives
• 📈 Clear pathways for career advancement
• 🌈 Inclusive culture promoting work-life balance
• 🏆 Recognition programs that value your contributions

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📝 Key Responsibilities:

• 📝 Resolve Customer Queries – Handle inbound/outbound calls, emails, chats and provide accurate solutions
• 💡 Proactive Support – Use decision-support tools and resources to enhance customer experience
• 👥 Customer Engagement – Build rapport through empathy and professional communication
• 📊 Performance Delivery – Meet KPIs and track issue resolution in internal databases

🎓 Required Skills and Qualifications:

• 🎓 Education: Graduate/Undergraduate in any discipline
• 📈 Customer Orientation: Courteous with a problem-solving mindset
• 🛠️ Tech Skills: Strong computer and navigation knowledge
• 🔧 Communication: Excellent verbal and written English skills
• 💪 Multitasking: Ability to handle high-paced environments and shift rotations

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💻 Work Mode:

• 💼 Employment Type: Full-Time
• 💻 Work Type: In-office (Mumbai)
• 🌍 Location: Mumbai, India

📍 Explore more city-specific jobs on our Job Locations Page

🏢 About Concentrix:

Concentrix is a global leader in customer engagement and business performance. With a mission to reimagine everything CX, we empower brands through insightful, tech-driven solutions. 🌱

From content moderation to customer support, Concentrix drives exceptional experiences across industries.

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🎁 What’s in it for You?

• 💰 Competitive salary & bonuses
• 📚 Access to free skill-enhancing certification programs
• 🏖️ Flexible shifts & work-life balance
• 🎉 Supportive, dynamic, and inclusive environment

🔍 Browse more job categories:
• 👩💻 IT & Software Development
• 📞 Customer Care Executive
• 📊 Finance and Accounting
• 🎨 Web Development & Design
• 🌐 IT & Services Consulting
• 📣 Sales & Marketing
• 🏨 Hospitality & Customer Service
• 🤝 Human Resources
• 🔧 IT & Hardware Networking

📌 How to Apply:

If you're passionate about customer engagement, problem-solving, and making an impact—this is your chance! 🔥
👉 Apply Now
👉 Or browse more openings on our Job Listing Page

💡 Don’t Miss Out!

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Have questions? Ask away on our Q&A Portal

🔗 Quick Links:
• 🏠 Home Page
• 📝 FAQ Page
• 📞 Contact Us

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