Sales Manager (Reactive) by Marriott Dehradun

📍 Location: Fairfield by Marriott Dehradun
🕐 Job Type: Full-Time
🆔 Job ID: 25050990
💼 Department: Sales & Marketing

🌟 Job Overview

Are you passionate about building strong customer relationships and closing high-value business deals? Join the prestigious Fairfield by Marriott Dehradun as a Sales Manager (Reactive) and lead the charge in managing key sales opportunities, building lasting client relationships, and driving revenue growth 📈.

As a Sales Manager, your primary responsibility is to proactively handle incoming sales opportunities and ensure smooth business handover to service teams for flawless execution. You will also be expected to build long-term value-based relationships that convert into bookings and drive revenue performance 🚀.

📚 Eligibility & Qualifications

🎓 Education:

• ✅ Option 1: 2-year degree in Business Administration, Marketing, Hotel Management, or a related field + 3 years of relevant work experience.
• ✅ Option 2: 4-year bachelor's degree in similar fields + 1 year of experience.

💼 Experience:

• Experience in Sales & Marketing within the hospitality sector or related fields.
• Strong customer relationship management and negotiation skills.

🎯 Key Responsibilities

🔗 Build Successful Sales Relationships

• Collaborate with off-property sales teams to ensure unified and non-duplicative efforts.
• Nurture client relationships via sales calls, FAM trips, trade shows, and other engagement strategies.
• Establish connections in the community to grow the client base.
• Maintain strong internal and external stakeholder relationships.
• Effectively hand over clients to the Event Management team for seamless execution.

🛠 Sales Activities Management

• Participate in sales calls to acquire or close new business opportunities.
• Support operations by preparing proposals, contracts, and customer communication.
• Track and follow up on sales inquiries to secure bookings.

🧠 Use Market Knowledge for Revenue Growth

• Identify new clients and upsell opportunities.
• Stay updated on competitors, demand trends, and market insights.
• Sell against competitors using a deep understanding of your own location’s advantages.
• Know your customer’s needs and tailor sales pitches accordingly.

🌈 Deliver Exceptional Customer Service

• Uphold Marriott's “people-first” service culture throughout every customer interaction.
• Enhance customer satisfaction and loyalty by going the extra mile.
• Adhere to company service standards and policies.
• Act as a role model in guest relations and set a positive example for team members.
• Collect and act on guest feedback to improve service quality.

🏆 Why Join Fairfield by Marriott?

• 🌍 Be part of the Marriott International family with global exposure.
• 🤝 Inclusive, people-first work culture.
• 🧘‍♂️ Calm and welcoming work environment inspired by Marriott’s family farm heritage.
• 🧭 Clear growth path and career advancement opportunities.
• 💼 Work in one of Dehradun’s top hotel properties known for quality service.